Solution  ·  Fraud & Identity Review

Regulated review, accurate and defensible.

Identity and document verification, AML and transaction-monitoring review, and Reg-E dispute adjudication — staffed by calibrated reviewers and governed for decision accuracy under regulatory scrutiny. Sit above your existing BPO as a higher-assurance QA layer, or run the operation.
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The mandate

When a regulator audits the decision, it has to hold.

Outsourced fraud, identity and dispute review sits under CFPB, NYDFS, DFPI and AML scrutiny. A rogue agent, a miscalibrated reviewer or an undocumented decision is a regulatory event, not just a quality miss.

Decision accuracy under pressure

Cost-per-case pressure pushes throughput up and review quality down — exactly where consent orders originate.

Vendor governance gaps

Offshore BPO review with thin QC, RCA and oversight is a documented breach vector.

Undefensible records

Reg-E and AML reviews demand a decision-level audit trail that most operations cannot produce.

What we run

The regulated review surface.

KYC & identity verification

Document and identity review that gates onboarding, accurate and fast.

AML & transaction monitoring

Alert review and case adjudication with calibrated, auditable decisions.

Dispute adjudication

Reg-E card-dispute and chargeback review held to a defensible standard.

Complaint handling QA

Regulated complaint-handling review and quality assurance.

Higher-assurance QA overlay

An independent reviewer-QA layer above your existing BPO partners.

RCA & audit packs

Root-cause analysis and regulator-ready evidence on demand.

What we measure

An alignment signal you can defend.

Targets we govern to and report on every program; engagement results are shared under NDA.

Decision accuracy on regulated review

99.1%

Cost per case

-28%

Decisions audit-logged

100%

Faster calibration cycles

3x

Governed by DS Orchestrator

Every decision, defensible.

DS Orchestrator governs decision accuracy and produces the evidence CFPB, NYDFS and AML reviews require.

Decision accuracy & false-clear rate
‍Tracked per reviewer and per case type, flagged on drift.
Calibration against policy
‍Continuous gold-set calibration on regulated decision criteria.
Regulator-ready audit trail
‍Decision-level records with identity, timestamp and rationale.
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Tools

Works with tools such as

2020INC logo

Labelbox

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CVAT

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V7 Darwin

2020INC logo

SuperAnnotate

2020INC logo

Label Studio

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Roboflow

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Scale AI

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Encord

— and any annotation platform via API —

Pricing

Flexible Engagement.
Predictable
Outcomes.

Starter

Ideal for early-stage builders who want to launch fast with enterprise-grade protection.

$180 /year
(save 20%)
Get started
Basic protection
1 project
Email alerts
Manual scans
Community support
Growth

Built for startups that need reliable, scalable security without slowing down growth.

$470 /year
(save 20%)
Get started
Everything Starter, plus:
Advanced protection
Up to 10 projects
Email + slack alerts
Auto scans
Standard support
Enterprise

Designed for teams that prioritize robust security, compliance, and resilience.

$950 /year
(save 20%)
Get started
Everything Growth, plus:
Full-scale coverage
Unlimited projects
Custom integrations
Dedicated support
Priority SLA support
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Get started

Pilot one regulated review queue.

Bring dispute, KYC or AML review that is under scrutiny or outgrowing your BPO. We will calibrate it and show you the accuracy and the audit trail.

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